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Senior Account Manager

An exciting opportunity has arisen here within the JMC team and we are now seeking a Senior Account Manager to support our business operations based in Birmingham.

Who are We:

We are a trusted global provider of recruitment and engineering services to the aviation and aerospace industries.

We deliver creative operational solutions which includes the provisions of permanent and contract based recruitment, planned and unplanned maintenance and engineering, aircraft paint and livery, fuel tank repairs and aircraft engineering training.

What’s on Offer:

  • Basic Salary ranging from £24k to £30k per annum
  • Company Quarterly Bonus Scheme (following successful completion of a Probationary Period)
  • Full time hours
  • Fantastic Team BBQs and Staff days that incorporate family and partners

We have some fantastic company benefits including: Private Healthcare, Life Cover, Income Protection and a Cycle to Work Scheme.

A Senior Account Manager’s Main Duties and Responsibilities Include:

  • Working closely with the assigned Recruitment Consultants/Resourcers to ensure a smooth flow of candidates for open requirements
  • Manage stakeholder relationships at all levels to ensure smooth running of the Key Account
  • Work in conjunction with the client’s agency liaison manager
  • Working closely with JMC Directors/Management to present performance against Service Level Agreement to key stakeholders
  • Manage, support & administer agreed IR35 processes
  • Arrange JMC contractor induction content
  • Manage the attendance of all JMC contract personnel in conjunction with client resource co-ordinator
  • Help with contractor queries that are raised
  • Assist with all contractor on-site audits when applicable
  • Act as the main point of contact for the client resource co-ordinator to manage any contractor requirements
  • Divide time between other client sites and JMC office as necessary providing a visual presence at all times
  • Flexibility to meet client day/night varying shift patterns and liaison with contractors as appropriate

Person Specification

Essential:

  • Experience of building relationships with key stakeholders across multiple sites and regions
  • Understanding of recruitment processes and CRM software
  • Proactive self starter who is creative in developing solutions
  • Experience of managing recruitment services across a technical environment
  • Strong organisational skills
  • Presentation skills with the ability to manipulate data from a variety of sources
  • Excellent communication skills
  • Being able to work to tight deadlines
  • Ability to work on own initiative and to organise and prioritise own work
  • Attention to detail is essential
  • Professional telephone manner
  • Flexibility within the role
  • Ability to convey information accurately, clearly and in a manner easily understood
  • Experience of using Microsoft Outlook, Microsoft Word, Excel and database systems

Desirable:

  • Experience working within a busy environment (advantageous but not essential)
  • Experience working in an aviation environment (advantageous but not essential)

Please email your CV and covering letter to: hr@jmc-groupltd.co.uk

JMC Group is a trading name of JMC Recruitment Solutions Limited, a limited company registered in England and Wales with registered number 06583787 with its registered office at Unit 1, First Floor, Exeter International Office Park, Clyst Honiton, Devon, EX5 2HL. For information only, the company JMC Group Limited is a holding company which does not trade, it is registered in England and Wales with company number 08647118 and has its registered address at Unit 1, First Floor, Exeter International Office Park, Clyst Honiton, Devon, EX5 2HL